At 5700, we believe that gaming should always be fun, entertaining, and firmly within your control. We are fully committed to promoting responsible gaming practices for every Filipino player on our platform — whether you enjoy sports betting, casino-style games, or live dealer tables. This page outlines the tools, limits, and support resources available to help you stay in control at all times. If you ever feel that gaming is no longer enjoyable or is affecting your daily life, please use the options below or reach out to our support team immediately. Responsible gaming is not just a policy at 5700 — it is a core part of who we are.
Applies to all players accessing 5700 from the Philippines. Must be 21 years old or above to register.
We have built practical, easy-to-use features directly into your account so you can manage your gaming at any time.
You can set a daily, weekly, or monthly deposit cap directly from your5700 account settings. Once a limit is set, it takes effect immediately and cannot be increased for at least 24 hours, giving you a genuine cooling-off period. This feature is especially helpful for Filipino players who want to keep their entertainment budget firmly under control. Simply go to your account dashboard, select "Responsible Gaming," and choose your preferred limit amount and timeframe. If you need to lower your limit, the change applies right away with no waiting period.
Set a maximum session duration so the platform automatically reminds you when your chosen play time is up. This tool helps you avoid losing track of time during long gaming sessions, which is one of the most common concerns among regular players. When your session limit is reached, a clear on-screen notification will appear before any further action is taken. You can choose session lengths from 30 minutes up to several hours, depending on your personal preference. Consistent use of this tool has helped many Filipino players maintain a healthier balance between gaming and daily responsibilities.
Reality check pop-ups appear at regular intervals you define — every 30, 60, or 90 minutes — showing you exactly how long you have been playing and your net result during that session. These short interruptions are designed to give you a moment of clarity so you can decide whether to continue or take a break. Many players find that seeing an objective summary of their session helps them make more informed decisions. You can adjust or turn off reality checks at any time from your account settings. We strongly recommend keeping this feature active, especially during longer gaming sessions.
If you feel you need a short break from gaming, you can activate a cool-off period ranging from 24 hours to 6 weeks. During this time, your account will be temporarily restricted from placing bets or making deposits, but you can still log in to view your history and withdraw any remaining balance. This is a lighter alternative to full self-exclusion and is ideal when you simply want to reset your routine. The cool-off period begins immediately upon activation and cannot be cancelled before it expires. It is a practical, low-friction way to pause and reflect without permanently closing your account.
Self-exclusion is a more permanent option for players who feel they need a longer break or have concerns about problem gambling. You can exclude yourself for 6 months, 1 year, 3 years, or permanently, and during that period your account will be fully suspended with no possibility of early reinstatement. When you self-exclude, 5700 will also take reasonable steps to prevent marketing communications from reaching you. Withdrawing any remaining balance is still possible during the exclusion setup process. We take self-exclusion requests very seriously and process them promptly — usually within a few hours of your request being submitted.
In addition to deposit limits, you can set a maximum amount you are willing to lose within a defined period. Once your loss limit is reached, the platform will prevent further wagering until the limit period resets. This safeguard ensures that a bad run of luck does not spiral into an amount that impacts your everyday finances or family obligations. Loss limits are fully customisable and can be set as low as ₱100 per day if you prefer a very conservative approach. Adjustments that reduce your loss limit take effect immediately, while increases require a 24-hour cooling period for added protection.
Recognising the early warning signs is the first step toward getting back in control. Here are some behaviours to watch out for.
Continuing to bet in an attempt to recover money you have already lost is one of the clearest signs that gaming has shifted from entertainment to a compulsion. This behaviour often leads to larger losses and greater emotional distress, and it is important to stop and step away whenever you notice it happening.
If you find yourself regularly exceeding the amount you planned to spend, or using money intended for bills, food, or family needs, this is a serious signal that gaming is affecting your financial wellbeing. Setting firm deposit and loss limits on 5700 is one of the most effective ways to prevent this pattern from developing.
A healthy relationship with gaming means you can comfortably step away without distress. If you feel restless, anxious, or irritable when you are unable to access your account, these feelings may indicate a dependency that warrants professional attention. Talking to a trusted friend, family member, or counsellor is always a good first step.
Concealing how much time or money you spend on gaming from people close to you is often a sign that you already sense the activity has gone beyond a comfortable level. Openness and honesty with loved ones can be an important protective factor. If secrecy has become part of your gaming routine, it may be time to speak with a professional support service.
You do not have to face gaming-related concerns alone. These resources are available to support you and your loved ones in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming hotline that Filipino players can reach out to for guidance, referrals, and information about problem gambling support services. This service is available during regular business hours and can connect you with counselling resources in your area. Contacting PAGCOR is free of charge and completely confidential. They also provide educational materials to help both players and their families better understand problem gambling and the steps to address it. Reaching out early makes a significant difference in recovery outcomes.
Our dedicated support team at 5700 is available around the clock to assist you with any responsible gaming concern, from setting limits to processing a self-exclusion request. You can reach us via live chat or email directly from your account dashboard — no complicated process, no judgment. We are trained to handle sensitive conversations with empathy and professionalism so you always feel heard and respected. Whether you need technical help with a limit setting or simply want to talk through your options, our team is here for you. Your wellbeing always takes priority over any commercial consideration at 5700.
Our FAQ page has answers to the most common responsible gaming questions from Filipino players. You can also log in to your account to set your personal limits right now — it only takes a minute and makes a real difference.