At 5700, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use and protect that data, and what rights you have over your own information. By registering an account or continuing to use 5700, you agree to the practices described in this policy. We may update this policy from time to time, and we will always publish the latest version on this page. If you have any concerns about how your data is handled, please reach out to our support team at any time.
Last reviewed: 2025. Applies to all players accessing 5700 from the Philippines.
When you create an account on 5700, we collect personal details such as your full name, date of birth, email address, and contact number to verify your identity and set up your player profile. We also collect financial information — including your preferred e-wallet details and transaction records — to process deposits and withdrawals securely in Philippine pesos. When you use the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity to keep your account safe and improve platform performance. We may collect information about the games you play, the bets you place, and how you interact with promotional offers to personalise your experience. Any identity verification documents you submit — such as a government-issued ID — are stored securely and used solely to comply with Philippine regulatory requirements. We only collect the data that is genuinely necessary to operate the platform and serve you well.
Your personal data is used primarily to operate your 5700 account, process transactions, and deliver the entertainment experience you expect as a Filipino player. We use your information to verify your identity, detect and prevent fraudulent activity, and ensure that only eligible players aged 21 and above can access the platform. Data about your gaming behaviour helps us send you relevant promotional offers, personalise game recommendations, and improve our responsible gaming tools — including deposit limits and session reminders. We also use your contact details to send important account notifications, security alerts, and updates about changes to our terms or policies. Your data may be shared with trusted third-party payment processors and identity verification partners solely to the extent necessary to provide these services. We do not sell your personal information to any third party for their own marketing purposes.
As a player on 5700, you have the right to access the personal data we hold about you at any time by contacting our support team. You may request that we correct any inaccurate information in your profile, or ask us to delete your data where there is no legitimate legal reason for us to retain it. If you wish to close your account, we will process your request promptly — any remaining balance above the minimum withdrawal threshold will be returned to your verified payment method before closure is finalised. Certain data, such as transaction records and identity verification documents, may be retained for the period required by Philippine law even after your account is closed. You have the right to withdraw consent for marketing communications at any time by updating your notification preferences in your account settings. If you believe your privacy rights have not been respected, you may contact our support team directly for a full review of your concern.
Our FAQ page covers the most common questions Filipino players ask about accounts, data, and platform security. If you need more specific help, our support team is always ready to assist you.